View Unison data within Totango

Who can use this feature?

  • Admins
  • Available on all plans

Your Totango activation team will connect your Unison data to your Totango instance. Once the integration is complete, the following account attributes will be available for any matching account records:

  • Unison Account Id
  • Unison Engagement Score
  • Unison Relationship Score
  • Unison Score
  • Unison Sentiment Score
  • Unison VoC Score

Embed Unison as an account profile tab

Totango allows you to customize external links and account profile tabs. Use the syntax below to dynamically display the corresponding Unison profile for each account. Simply copy and paste it into your tab configuration:

https://unison.totango.com/customer-data/accounts/{Unison Account Id}

 

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