Who can use this feature?
- Admins
- Available on all plans
Score thresholds allow you to make adjustments to what health categories are associated with the standard score. Default thresholds are as follows:
- Upper = 70 or higher (low risk / healthy)
- Lower = 30 or lower (at risk / low health)
Accounts with scores that fall between thresholds are denoted as moderate risk / moderate health.
See Score Value Management to change the display values to use for each of these thresholds (e.g., at-risk, moderate health, health).
- In Unison, click Settings from the left nav.
- Click Score Thresholds.
- Adjust the Lower and/or Upper value as desired.
- Review the preview for the new score distribution. This preview shows the distribution of accounts affected by the change in two areas:
- Top chart: View distribution of all accounts
-
Donut charts per tier: View distribution of all accounts and each tier of accounts.
- Click Save Changes.
Wherever the scores are denoted throughout Unison, the color(s) and corresponding label(s) are reflected accordingly, per affected account.